Telelink Earns CAM-X Award of Excellence
We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.
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We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.
During a recession, businesses will often try to reduce costs and focus on their core strengths. Partnering with a call centre can help achieve both of those objectives. Here are four proven reasons to partner with a call centre before and during a 2023 recession.
Your customers are the most valuable asset you have as a business, and you’re about to trust another entity with all those crucial relationships. Talk about a leap of faith. This article is intended to make that leap feel more like a pivot.
If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.
So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.
This comprehensive guide will walk you through the process of outsourcing a remote receptionist, setting clear expectations, and optimizing their performance for your business's benefit.
The way your business handles phone inquiries sends a strong message about your professionalism, resources, and priorities.
Savvy business owners are turning to outsourced order management with a specialized call centre service. This strategic move can turbocharge your operations, significantly trim your costs, and enhance your sales.
With the right strategies and solutions, your business can shine brightly and stand out. Let's dive in and explore how you can elevate your customer service game.
Finding a high-quality call centre in your area that aligns with your organizations values, has modern technology, and highly trained agents – that's a rare gem. This article is a guide that covers the key factors to consider when searching for the best call centre to fit your needs.
It's not just a strategy; it's a game-changer. Embrace the outsourcing superpowers and watch your business soar!
Get started today.