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4 Reasons to Hire a Call Centre During a Recession

4 Reasons to Hire a Call Centre During a Recession

By Telelink

During a recession, businesses will often try to reduce costs and focus on their core strengths. Partnering with a call centre can help achieve both of those objectives. Here are four proven reasons to partner with a call centre before and during a 2023 recession.

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How to Choose an Answering Service for your Small Business

How to Choose an Answering Service for your Small Business

By Telelink

Your customers are the most valuable asset you have as a business, and you’re about to trust another entity with all those crucial relationships. Talk about a leap of faith. This article is intended to make that leap feel more like a pivot.

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The Best Answering Service In Toronto

The Best Answering Service In Toronto

By Telelink

If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.

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 11 Considerations For Choosing The Right Call Centre

11 Considerations For Choosing The Right Call Centre

By Telelink

So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.

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Most Popular Call Centre Service in Canada

Most Popular Call Centre Service in Canada

By Telelink

Call centres are appealing to small businesses because they enable them to be open 24/7 with a consistent, live voice for customers to interact with while being cheaper than a full-time employee. Below we’ve compiled a list of the most popular call centre service for Canadian small businesses.

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5 Red Flags From Your Call Answering Service

5 Red Flags From Your Call Answering Service

By Telelink

Sometimes we know a red flag when we see one. A date with a wrinkly shirt, getting the ol’ bait and switch at a job interview, or your accountant telling you they’re broke. In business, not all red flags are so obvious. In this article, we’re going to share 5 red flags you should look for when selecting a call answering service.

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2024 Answering Service Checklist

2024 Answering Service Checklist

By Telelink

Small businesses are turning to answering services more than ever in 2024. This article helps you determine what criteria to value the most and what to ignore so you can choose the best answering service for your organization.

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Is a call answering service right for my small business?

Is a call answering service right for my small business?

By Telelink

Is a call answering service right for your business? Our checklist below will help you determine if a call answering service can benefit your customers and employees.

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6 Phone Answering Tips for Small Businesses

6 Phone Answering Tips for Small Businesses

By Telelink

Providing great customer service means planning for effective phone answering. After answering the phone for Canadian small businesses and organizations of all kinds for over 55 years, we’ve distilled a shortlist of key factors to successful phone answering for businesses.

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Property Manager's Perfect Partner

Property Manager's Perfect Partner

By Telelink

Read why more and more property managers are turning to answering services to help keep tenants happy and in their units longer.

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