Telelink Answering Service Blog

How to Choose an Answering Service for your Small Business

How to Choose an Answering Service for your Small Business

By Telelink

Your customers are the most valuable asset you have as a business, and you’re about to trust another entity with all those crucial relationships. Talk about a leap of faith. This article is intended to make that leap feel more like a pivot.

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The Best Answering Service In Toronto

The Best Answering Service In Toronto

By Telelink

If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.

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 11 Considerations For Choosing The Right Call Centre

11 Considerations For Choosing The Right Call Centre

By Telelink

So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.

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5 Red Flags From Your Call Answering Service

5 Red Flags From Your Call Answering Service

By Telelink

Sometimes we know a red flag when we see one. A date with a wrinkly shirt, getting the ol’ bait and switch at a job interview, or your accountant telling you they’re broke. In business, not all red flags are so obvious. In this article, we’re going to share 5 red flags you should look for when selecting a call answering service.

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2023 Answering Service Checklist

2023 Answering Service Checklist

By Telelink

Small businesses are turning to answering services more than ever in 2023. This article helps you determine what criteria to value the most and what to ignore so you can choose the best answering service for your organization.

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Is a call answering service right for my small business?

Is a call answering service right for my small business?

By Telelink

Is a call answering service right for your business? Our checklist below will help you determine if a call answering service can benefit your customers and employees.

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6 Phone Answering Tips for Small Businesses

6 Phone Answering Tips for Small Businesses

By Telelink

Providing great customer service means planning for effective phone answering. After answering the phone for Canadian small businesses and organizations of all kinds for over 55 years, we’ve distilled a shortlist of key factors to successful phone answering for businesses.

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5 Reasons To Hire A Call Answering Service For Your Small Business

5 Reasons To Hire A Call Answering Service For Your Small Business

Call answering services provide an affordable way for small businesses to receive calls without having to answer each one personally.

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Productivity Tips for Property Managers

Productivity Tips for Property Managers

In 2022 everybody feels like they are busy, but not everyone feels productive. This article is for busy property managers who want to transform their day from busy and hectic to productive and methodical.

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Telelink Completes First Strategic Acquisition

Telelink Completes First Strategic Acquisition

Telelink is delighted to announce that on June 15th, 2021 it finalized the acquisition of Big Sky Call Centers Inc, Calgary Alberta. Read more about the strategic importance of this acquisition and what it means to Telelink.

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