Answering Services

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.  For over 55 years, we have proudly served a diverse range of clients, including municipalities, HVAC companies, plumbers, electricians, utilities and property management firms.

Virtual reception

Achieve a consistent, professional voice on the phone no matter where you work from.

Message
taking & on-call dispatch

Get urgent calls in real time. Receive a message for inquires that can wait.

Process outsourcing

Scale your operation and focus on core business. Let us handle the phone lines.

Customer
support

Our helpdesk support team serves as an extension of your brand.

24/7 coverage
No missed calls
Prioritize urgent calls
Consistent response
Dispatch On-Call
Call data & reports

Why Telelink?

55+

years in business

24/7/365

call centre

70+

industry awards

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

Talk to Us