Answering Services

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.  For over 55 years, we have proudly served a diverse range of clients, including municipalities, HVAC companies, plumbers, electricians, utilities and property management firms.

Virtual reception

Achieve a consistent, professional voice on the phone no matter where you work from.

Message
taking & on-call dispatch

Get urgent calls in real time. Receive a message for inquires that can wait.

Process outsourcing

Scale your operation and focus on core business. Let us handle the phone lines.

Help desk
support

Tier one tech support for a first call resolution to your customers questions.

24/7 coverage
No missed calls
Prioritize urgent calls
Consistent response
Dispatch On-Call
Call data & reports

Why Telelink?

55+

years in business

24/7/365

call centre

70+

industry awards

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

Talk to Us