Telelink Answering Solutions

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking & on call dispatch, customer support, and business process outsourcing.

Never miss an important call

Stay open for business and be there whenever your customers need you.

Improve customer service

Get a consistent, professional voice across all your customer service channels.

Focus on your core business

Improve your bottom line and concentrate on core business operations.

24/7 coverage
No missed calls
Triage urgent calls
Consistent response
Dispatch On-Call
Call data & reports

Solutions for your industry

Trade services

Property management

Government

Utilities

HVAC

Healthcare customer

Metcap Property Management

News and resources

Telelink Completes First Strategic Acquisition

Telelink Completes First Strategic Acquisition

Telelink is delighted to announce that on June 15th, 2021 it finalized the acquisition of Big Sky Call Centers Inc, Calgary Alberta. Read more about the strategic importance of this acquisition and what it means to Telelink.

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The Best Answering Service In Toronto

The Best Answering Service In Toronto

By Telelink

If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.

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 11 Considerations For Choosing The Right Call Centre

11 Considerations For Choosing The Right Call Centre

By Telelink

So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.

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More Resources

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

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