Answering Service for Healthcare

Telelink has been serving the health and medical professions since 1969. In the past year, the global pandemic has pushed even more medical professionals our way.

Whether you need a dedicated team for a virtual practice, or a dedicated short term project, you’ve come to the right place. We fulfill projects for government agencies for flu shots and deploy large teams for COVID-19 immunization programs.

Book Appointments

Appointment booking made easy. Right within your existing software. Book immunizations at scale.

Coordinate Calls with Doctors

Transfer patient calls to doctors. Eliminate the need for a call back.

Message Taking

Receive urgent calls right away, everything else in a detailed, organized message.

Appointment Reminders

Fewer missed appointments with 24 hour reminder calls.

Medical equipment rentals
Respiratory therapists
Doctors offices & medical clinics 
Homecare services
Mental health professionals
Veterinary services 

Why Telelink?


years in business


call centre


industry awards

24/7 coverage
No missed calls
Urgent call prioritization 
Consistent response
Large project scalability
Call data & reports

Health care customer 4

health care customer

Health care customer 2

Health care customer 3

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

Your Virtual Front Line

If you’re building or growing your virtual medical practice, we help by taking the front line support completely virtual so you can focus on building the practice. We hire, train and manage your team of receptionists who book appointments, answer emails and do follow-ups. We feed you the data and analytics you need to make decisions, and your team can scale and retract as needed. 

ISO 9001:2015

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

Talk to Us