ISO 9001:2015 Standard Quality Policy

Quality Policy

Telelink's Quality Policy aims to deliver top-notch service that meets client needs while ensuring efficiency, customer satisfaction, and long-term success. 

The Executive and Leadership Teams are committed to establishing, implementing, and maintaining the Quality Management System, providing necessary resources, and fostering a culture where quality is everyone's priority. 

Employees will be trained to understand the importance of the Quality System, their role in its effectiveness, and how it contributes to the organization's success. Each employee will be equipped to fulfill their specific duties. 

Continuous improvement is promoted, with Quality Objectives aligned with ISO 9001:2015 standards, addressing organizational risks and opportunities as identified by leadership. 

Regular monitoring, evaluation, and enhancement of the Quality System will be overseen by leaders, with status and effectiveness communicated at all levels. 


If you have any questions about our quality policy or need any other information please contact our Internal Quality Auditor at 7 Pippy Place, St. John’s, NL or email us at We welcome your questions, comments and concerns.

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