Answering Services for Trade Service Businesses

Telelink provides 24/7 live-answering and message-taking services for trades and service businesses, including plumbers, electricians and construction companies.

Keep your business lines open 24/7, provide a consistent, professional voice on the line, and ensure that you never miss a call from your next customer.

Virtual reception

Build an effective and compliant journey management solution.


Build an effective and compliant journey management solution.

Process outsourcing

Our award-winning, 24/7 response center ensures that someone is there to respond when needed.

Helpdesk &
IT support

Leading monitoring and check-in devices integrate seamlessly with your existing technology platform.

24/7 coverage
No missed calls
Triage urgent calls
Consistent response
Dispatch On-Call
Call data & reports

Why Telelink?


years in business


call centre


industry awards

Healthcare customer

Metcap Property Management

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

Talk to Us