Telelink Earns CAM-X Award of Excellence
We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.
4 Reasons to Hire a Call Centre During a Recession
During a recession, businesses will often try to reduce costs and focus on their core strengths. Partnering with a call centre can help achieve both of those objectives. Here are four proven reasons to partner with a call centre before and during a 2023 recession.
How to Choose an Answering Service for your Small Business
Your customers are the most valuable asset you have as a business, and you’re about to trust another entity with all those crucial relationships. Talk about a leap of faith. This article is intended to make that leap feel more like a pivot.
The Best Answering Service In Toronto
If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.
11 Considerations For Choosing The Right Call Centre
So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.
Elevate Customer Service with Virtual Reception Services
Many small businesses are often overwhelmed by the burden of managing front office duties, such as handling calls, responding to emails, scheduling appointments, and many other responsibilities.
Boost Productivity with Professional Reception Services
Join us on a journey to uncover the hidden power of virtual reception services and how they're reshaping the modern business landscape.
The Essential Guide to Outsourcing an Efficient Remote Receptionist
This comprehensive guide will walk you through the process of outsourcing a remote receptionist, setting clear expectations, and optimizing their performance for your business's benefit.
Enhance Small Business Customer Service with Virtual Receptionists
The way your business handles phone inquiries sends a strong message about your professionalism, resources, and priorities.
How outsourcing order management turbocharges efficiency and sales
Savvy business owners are turning to outsourced order management with a specialized call centre service. This strategic move can turbocharge your operations, significantly trim your costs, and enhance your sales.
Boost Your Small Business: How Call Centres Can Propel You to New Heights
With the right strategies and solutions, your business can shine brightly and stand out. Let's dive in and explore how you can elevate your customer service game.