Telelink Earns CAM-X Award of Excellence
We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.
Improve Customer Service With One Word: Empathy
Price and quality get you in the game. Customer service is how you win the game. This blog reveals the one word in customer service that separates average service from the type of service that creates raving fans.
Navigating Customer Service in a COVID-19 World
Has your organization adjusted its customer service strategy to accommodate the new COVID-19 world we now live in? Customer needs are changing fast. We, as organizations need to adapt at the same rate. In this blog we will look at some emerging trends that could be here to stay.
11 Considerations For Choosing The Right Call Centre
So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.
Answering Service For Your eCommerce Store
Have you started an eCommerce store this year? Boost sales and increase customer satisfaction by partnering with an answering service to give you a competitive edge over your competition.
Quit Forcing Online Ordering On Your 65+ Audience
Knowing your customers has never been more important. If 60+ represents a significant segment of your customers, you'll want to consider all of their preferences when it comes to ordering, appointment booking, and customer service.
Telelink Named One of the Top Companies for BPO Services
Telelink is proud to announce we have been named to Clutch.co top BPO services!
Looking for an Answering Service? Ask these 3 questions first
Canadian organizations MUST ask these three questions before talking about pricing and packages with an answering service.
Overcoming 3 common property management challenges
Every property management company will face these 3 common challenges at some point. Here's the blueprint to overcoming the challenges.
Telelink Earns CAM-X Award of Excellence
We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.
6 Ways To Keep Tenants Happy (and in your unit longer)
Want to keep the ideal tenants in your unit longer? Here are six actionable tips you can use today to keep great tenants longer and manage them easier.