News |
Meet Telelink's 2026 Women to Watch in Property Management — nine women leading with resilience, empathy, and purpose across housing communities in Canada.
$13B in new funding. New federal agency. Big questions. Housing Central gave us clarity on Build Canada Homes, and this blog simplifies the updates that matter most.
From policy clarity to 10-star thinking, BCNPHA's Housing Central 2025 was filled with ideas that move the sector forward. Here are the five that stood out most.
The biggest shift in housing isn’t new tech or policies — it’s how teams communicate and collaborate to serve tenants better. See what stood out at ONPHA 2025.
The biggest shift in housing isn’t new tech or policies — it’s how teams communicate and collaborate to serve tenants better. See what stood out at ONPHA 2025.
We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.
Many affordable housing teams are curious about AI and how it fits into daily operations. This guide provides clear starting points and practical examples.
The Bank of Canada has cut interest rates again. But what does that mean for affordable housing associations? Read more to find out.
If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.
So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.
AI customer service is transforming how businesses handle calls. But not every setup improves the experience. Here are five signs something isn’t working the way it should.
Meet Telelink's 2026 Women to Watch in Property Management — nine women leading with resilience, empathy, and purpose across housing communities in Canada.
AI receptionists are becoming the norm in 2026. But whether they strengthen or quietly weaken your customer experience depends on one critical factor. Read on to see what most organizations overlook.
The real return on property management software rarely appears on the invoice. Read more to see where it actually shows up and why it matters.
By combining lightning‑fast AI responsiveness with Telelink’s trusted 24/7 live agent infrastructure, we’re helping organizations deliver better caller experiences at a lower cost, without sacrificing the human touch.
$13B in new funding. New federal agency. Big questions. Housing Central gave us clarity on Build Canada Homes, and this blog simplifies the updates that matter most.
Get started today.