News

Telelink Earns CAM-X Award of Excellence

Telelink Earns CAM-X Award of Excellence

We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.

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4 Reasons to Hire a Call Centre During a Recession

4 Reasons to Hire a Call Centre During a Recession

By Telelink

During a recession, businesses will often try to reduce costs and focus on their core strengths. Partnering with a call centre can help achieve both of those objectives. Here are four proven reasons to partner with a call centre before and during a 2023 recession.

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How to Choose an Answering Service for your Small Business

How to Choose an Answering Service for your Small Business

By Telelink

Your customers are the most valuable asset you have as a business, and you’re about to trust another entity with all those crucial relationships. Talk about a leap of faith. This article is intended to make that leap feel more like a pivot.

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The Best Answering Service In Toronto

The Best Answering Service In Toronto

By Telelink

If you want to find the best answering service in Toronto you may need to dig beyond the ad results. Read here about how to truly find the best answering service for your Toronto based organization.

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 11 Considerations For Choosing The Right Call Centre

11 Considerations For Choosing The Right Call Centre

By Telelink

So you’ve decided that the benefits of outsourcing your call centre needs outweigh trying to do it all yourself. To help you evaluate the proposals in front of you, here are a few items worth considering or asking your potential call centre solution providers about.

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Boost Productivity with Professional Reception Services

Boost Productivity with Professional Reception Services

Join us on a journey to uncover the hidden power of virtual reception services and how they're reshaping the modern business landscape.

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The Essential Guide to Outsourcing an Efficient Remote Receptionist

The Essential Guide to Outsourcing an Efficient Remote Receptionist

This comprehensive guide will walk you through the process of outsourcing a remote receptionist, setting clear expectations, and optimizing their performance for your business's benefit.

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Enhance Small Business Customer Service with Virtual Receptionists

Enhance Small Business Customer Service with Virtual Receptionists

The way your business handles phone inquiries sends a strong message about your professionalism, resources, and priorities.

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How outsourcing order management turbocharges efficiency and sales

How outsourcing order management turbocharges efficiency and sales

Savvy business owners are turning to outsourced order management with a specialized call centre service. This strategic move can turbocharge your operations, significantly trim your costs, and enhance your sales.

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Boost Your Small Business: How Call Centres Can Propel You to New Heights

Boost Your Small Business: How Call Centres Can Propel You to New Heights

With the right strategies and solutions, your business can shine brightly and stand out. Let's dive in and explore how you can elevate your customer service game.

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Local Gems: How to Unearth the Right Call Centre for Your Business

Local Gems: How to Unearth the Right Call Centre for Your Business

Finding a high-quality call centre in your area that aligns with your organizations values, has modern technology, and highly trained agents – that's a rare gem. This article is a guide that covers the key factors to consider when searching for the best call centre to fit your needs.

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