Dispatch Answering Service

Telelink provides fast, accurate, and reliable live dispatching.  Our team of Canadian-based agents is available to you around the clock at a fraction of the cost of hiring an in-house answering service dispatch team. 

Call triage

Urgent calls in real time. Detailed messages for non-urgent.

Live dispatch

Instantly dispatch technicians or employees within minutes. 

Be available 24/7

100% true coverage with Telelink Answering. Never miss another call. Never miss another opportunity.

Appointment booking

Capture every appointment with detailes logged directly in your CRM.

Why Telelink?


years in business


call centre


industry awards

For emergencies, routine calls, and everything in between, Telelink answering is here for you.

Telelink helps you ensure on-call personnel are dispatched quickly and accurately. Improve quality of life for managers while still providing 24/7 service to your customers and prevent customers from going to a competitor. We handle all the reporting and documentation of each call, meaning less internal admin work for your team. 

Trades choose Telelink

  • HVAC
  • Electricians
  • Locksmiths
  • Plumbers
  • And more

Complete the form below for Telelink Answering service pricing and packages.

24/7 service
Convert callers into clients
Control on-call costs
Quickly dispatch urgent calls
Configurable reporting
Better work-life balance

Healthcare customer

Metcap Property Management

About Telelink

Telelink provides live call-answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call.

Located in Newfoundland, Canada, our award-winning response centre offers services such as virtual reception, message taking, help desk & technical support, and business process outsourcing.

For over 55 years, we have proudly served a diverse range of clients, including municipalities, construction companies, plumbers, electricians, utilities and property management firms.

We look forward to working with you!

Cindy and Sydney

Telelink Co-CEOs

Get started today.

You'll be surprised how quick and easy it is to get up and running with Telelink answering services.

Details and Pricing

Talk to Us