Inside CHRA Congress 2026: 5 Takeaways Housing Leaders Can’t Ignore
Partnerships, tenant experience, federal momentum, and a phrase that captured it all. Here is what every housing leader should take away from CHRA 2026.
5 Rental Market Warning Signs Property Managers Can't Ignore
Vacancy rates are rising, turnover is climbing, and rents are softening. The rental market is entering a different phase, and property managers need to pay attention. Here are five warning signs you cannot afford to ignore.
5 Signs Your AI Customer Service Is Costing You Customers (And What to Do Instead)
AI customer service is transforming how businesses handle calls. But not every setup improves the experience. Here are five signs something isn’t working the way it should.
Women to Watch in Housing: Celebrating Leadership Across Property Management and Community Housing
Meet Telelink's 2026 Women to Watch in Property Management — nine women leading with resilience, empathy, and purpose across housing communities in Canada.
AI Receptionists in 2026: Smart Upgrade or Risk to Your Customer Experience?
AI receptionists are becoming the norm in 2026. But whether they strengthen or quietly weaken your customer experience depends on one critical factor. Read on to see what most organizations overlook.
The ROI of Property Management Software: How to Measure Value Beyond Price
The real return on property management software rarely appears on the invoice. Read more to see where it actually shows up and why it matters.
Telelink's AI Voice Agent
By combining lightning‑fast AI responsiveness with Telelink’s trusted 24/7 live agent infrastructure, we’re helping organizations deliver better caller experiences at a lower cost, without sacrificing the human touch.
Build Canada Homes and CMHC: What Affordable Housing Leaders Need to Know Now
$13B in new funding. New federal agency. Big questions. Housing Central gave us clarity on Build Canada Homes, and this blog simplifies the updates that matter most.
Inside BCNPHA’s Housing Central 2025: 5 Takeaways Affordable Housing Leaders Should Know
From policy clarity to 10-star thinking, BCNPHA's Housing Central 2025 was filled with ideas that move the sector forward. Here are the five that stood out most.
The Tenant-First Shift: Lessons from ONPHA 2025
The biggest shift in housing isn’t new tech or policies — it’s how teams communicate and collaborate to serve tenants better. See what stood out at ONPHA 2025.