Telelink Answering Service Blog

Quit Forcing Online Ordering On Your 65+ Audience

Quit Forcing Online Ordering On Your 65+ Audience

Knowing your customers has never been more important. If 60+ represents a significant segment of your customers, you'll want to consider all of their preferences when it comes to ordering, appointment booking, and customer service.

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Telelink Named One of the Top Companies for BPO Services

Telelink Named One of the Top Companies for BPO Services

By Telelink

Telelink is proud to announce we have been named to Clutch.co top BPO services!

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Looking for an Answering Service? Ask these 3 questions first

Looking for an Answering Service? Ask these 3 questions first

By Telelink

Canadian organizations MUST ask these three questions before talking about pricing and packages with an answering service.

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Overcoming 3 common property management challenges

Overcoming 3 common property management challenges

Every property management company will face these 3 common challenges at some point. Here's the blueprint to overcoming the challenges.

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Telelink Earns CAM-X Award of Excellence

Telelink Earns CAM-X Award of Excellence

By Telelink

We are thrilled and honoured to win the CAM-X Award of Excellence for the 17th year.

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The Secret To Running An Agile Business In 2020

The Secret To Running An Agile Business In 2020

Running an agile business is going to be tougher this year than in previous years. In this article we share one secret that businesses can lean on to maximize their scalability in an uncertain business environment. Call centres that can outsource vital business functions will help you save money, without sacrificing on service quality.

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Call Centre Services in your company needs to consider in 2021

Call Centre Services in your company needs to consider in 2021

A look at call centre services in Canada that can boost your business significantly in 2020. In a year that demands agility and scalability, Canadian call centres are going to play a huge role in giving your business the tools you need to succeed.

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2 Reasons Why You Should Jump To Virtual Reception

2 Reasons Why You Should Jump To Virtual Reception

While opinions vary, it is our stance that there are two factors that stand head and shoulders above the rest. The first advantage to having a virtual receptionist is the ability to be available to customers 24/7, even if you aren’t open. The second virtual reception advantage is the consistent professional presence on your front line. Let’s explore what makes these advantages crucial to your small business.

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5 Things You Didn't Know Your Answering Service Could Do

5 Things You Didn't Know Your Answering Service Could Do

A professional, high quality answering service can be a key part of your business continuity plan as well as your back to work plan. In this blog, we will review five “other” services that your answering service can provide to make your company more efficient, save money, and save time.

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Use Video to Build Better Customer Relationships

Use Video to Build Better Customer Relationships

There is no right or wrong way to get started using video to build your customer relationships. Commit to welcoming the next customer with a welcome video, work with your marketing team to create product demonstration videos, or simply schedule your next customer meeting with a video link.

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