Telelink Answering Services

Companies are switching from Map Communications to Telelink. Here's why:

  • Tired of feeling bounced around
  • Responsive customer service
  • No fees for coverage on statutory holidays
  • Improved service levels
  • To be part of a valued partnership
  • Work directly in your 3rd party system

Complete the form below to view transparent pricing from Telelink and we'll waive your setup fees!

See how Telelink stacks up against competitors like Map Communications

ex. MAP Communications 
Dedicated Account Manager YES NO
Onboarding Specialist YES NO
24/7 Call Coverage YES YES
Technology Fee NO $6.99/month
Compliance Fee NO $6.99/month
Statutory Holiday Fee NO $15/holiday 
Dump account for training* (What's this?) YES NO
Canadian Owned YES NO
ISO 9001:2015 certified YES NO

A "dump account" is used for training new hires or "uptraining" agents. This allows agents to train and become experts with your script without actually having to charge a usage fee to you, the customer. Answering services that do not use dump accounts pass the burden of training costs onto the customer which can amount to hundreds of additional dollars per month for high volume accounts. 

At Telelink, we believe in transparent billing. That means no hidden fees, never charging training costs to your account, and always verifying usage before sending invoices.  

This is how our customers describe us


Leave the office at peace

Leave the office with fewer worries. No more interrupting family dinner to answer business calls. Don't worry, you're covered after 5 pm.

Professional, consistent voice

Answer your customers, tenants, and employees with a professional greeting. Every single time.

Gain customer data & insights

Collect call data to identify trends and common themes among your customer inquiries. Get in front of the call.

Be available 24/7

100% true coverage with Telelink Answering. Never miss another call. Never miss another opportunity.

Why Telelink?


years in business


call centre


industry awards

Registrations & reservations
Call overflow management
After hours support
Business Process Outsourcing
Gathering insightful analytics
Order taking
Hotline services
Lottery ticket sales
Product recalls

Healthcare customer

Metcap Property Management