Property management maintenance trends you need to know.
We analyzed over 145,000 maintenance-related calls from residents across Canada between September 2021 and September 2022. We answer for many property types, including upscale condos, affordable housing, seniors' accommodations, and everything in between. Telelink devotes an entire division to its property management customers.
Detailed categorization for:
Urgent vs non-urgent call types
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24/7 Service (never miss a call)
English & French language
A work-life balance
Consistent & professional response
Emergency vs. non-emergency triage
Controlling on-call costs
Call trends reports
It's that personal touch. The fact that they are Canadian owned and operated, and that it's run by people you can talk to. Telelink is big enough to do a really good job, but small enough to still feel personal.